Betija's Commitment

Responsible Gaming — Safe & Healthy Gaming Is Your Right

Gaming on Betija is about more than winning — it's about having fun. Ensuring that fun stays healthy and in control is both Betija's responsibility and your right.

Betija's Responsible Gaming Tools

Betija gives you six powerful tools to keep your gaming in check

Deposit Limit

Set your own daily, weekly, or monthly deposit limit. Once set, it cannot be increased before the period is up — and that's exactly what makes this tool effective.

Session Timer

Set your session length before you start playing. When the time is up, you'll get an automatic reminder — whether to take a break is your call.

Loss Limit

You'll receive an automatic alert when your losses exceed a set amount. Loss limits protect you from making costly decisions in the heat of the moment.

Self-Exclusion

If you need a short break or a longer time away, use self-exclusion. During this period, access to your account will be completely suspended.

Reality Check

At regular intervals, a summary of your gaming time and spending will appear on screen. This helps you make more informed decisions.

Cooling-Off Period

Set a cooling-off period of 24 hours to 30 days for a temporary break. Gaming will be automatically suspended for the entire duration.

What Responsible Gaming Means What is it?

Responsible gaming means treating gaming as a form of entertainment — not as a life goal or a fix for financial problems. At Betija, we believe everyone can play mindfully when they have the right information and tools within reach.

Online gaming is growing fast in Bangladesh. Betting on cricket matches, playing slots, or spending time at a Live Casino has become everyday entertainment for many. But like any form of entertainment, gaming needs boundaries. Betija wants every member to enjoy it in a healthy way.

Responsible gaming doesn't mean playing less — it means staying within a set budget, keeping a clear head when you lose, resisting the urge to chase wins, and making sure gaming never throws your life off balance.

That's exactly what Betija's responsible gaming tools are built for. Deposit limits, loss limits, self-exclusion — using these features isn't a sign of weakness; it's what a smart player does.

Betija's commitment: We will never encourage someone to keep playing when they need a break. Your wellbeing matters to us more than any profit.

5 core principles of healthy gaming habits

1
Set a Budget and Stick to It

Decide how much BDT you're willing to spend before you start. Once that budget is gone, stop — resist the urge to chase losses with more bets.

2
Set a time limit

Set aside a fixed time for gaming each day. Keep gaming separate from time with family, work, or studies.

3
Gaming Is Entertainment, Not a Source of Income

Don't expect a regular income from gaming. Treat a win as a bonus, not an entitlement.

4
Don't play under stress

If you're feeling angry, frustrated, or stressed, take a break from gaming. Decisions made in the heat of the moment rarely turn out well.

5
Talk Openly With Someone You Trust

Don't hide your gaming. If family or friends express concern, take what they say seriously.

Check In With Yourself

Ask yourself the questions below. If most of your answers are "yes," consider taking a break.

1

Do you place more bets trying to win back what you've lost?

2

Have you lied to family about your gaming?

3

Finding yourself depositing more than your budget allows?

4

Do you feel restless or moody when you're not gaming?

5

Are you spending time meant for work or family on gaming?

6

Are you skipping sleep or meals to keep playing?

If the answer is yes: Use self-exclusion and contact Betija support.
Healthy Gaming Index
Staying Within BudgetTop priority
Time controlCritical
Regular BreaksVery Important
Using the ToolsThe mark of a smart player
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18+ only

You must be at least 18 years old to play on Betija. Keeping minors safe from gaming is our responsibility.

Of problematic gaming Warning signs

If you notice these signs, take a serious look at your gaming habits

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Repeatedly going over budget

If you keep depositing more than you planned and find yourself surprised each time, that's a clear warning sign.

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Chasing losses

If you keep thinking 'just one more round and I'll win it back' after a loss, that's a pattern worth taking seriously.

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Playing in secret

When you start hiding your gaming or lying to family or friends about it.

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Financial Difficulties

Borrowing money or using funds set aside for essential expenses to gamble.

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Emotional instability

Not playing leaves you feeling low, irritable, or anxious.

How self-exclusion works Use

Setting up self-exclusion on Betija is simple. Get it done in just a few minutes.

1
Go to Account Settings

Log in to the Betija app or website and go to the "Account Settings" or "Responsible Gaming" section.

2
Choose Your Break Duration

1 day, 1 week, 1 month, or 6 months — choose whatever works best for you.

3
Confirm

Confirm with your PIN or password. Activation is immediate.

4
Notify support (optional)

You can also reach out to Betija Support — they are always ready to offer additional help.

Important: If you attempt to create a new account during a self-exclusion period, Betija will automatically detect and block it.

About Responsible Gaming Frequently asked questions

Answers to the most frequently asked questions by Betija users

24/7 support

We're here for any issue

For any questions or support related to responsible gaming, contact Betija Support via live chat.

Lowering your deposit limit takes effect immediately. However, increasing it requires a 7-day cooling-off period. This delay is intentional — to prevent impulsive decisions to raise your limit in the heat of the moment.

During self-exclusion, you will not be able to log in, make deposits, or place bets. Your account balance will remain secure. Once the period ends, contact support to reactivate your account.

Yes. Betija's system automatically detects unusual gaming patterns — such as sudden high-volume betting, overnight sessions, or rapid deposits — and the support team may reach out to the user directly in such cases.

When Reality Check is enabled, a message appears on screen every 30 minutes — or at your chosen interval — showing your session duration and total spend. You'll need to confirm whether you want to keep playing.

You cannot directly block a third party on someone else's behalf, as our privacy policy does not allow sharing account information without the account holder's consent. However, you can encourage a family member to voluntarily use self-exclusion.

Yes. Using responsible gaming tools has no impact on your eligibility for bonuses. Betija wants everyone to enjoy themselves to the fullest while staying within their budget.

Play responsibly — Keep the Fun Going

Betija wants you to enjoy gaming in a healthy way for the long term. Use our responsible gaming tools and make the most of your experience — within your limits.

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