Betija Terms and Conditions — Complete & transparent Information

1General terms and conditions

These terms and conditions constitute a legal agreement between Betija and its users. By accessing the Betija website or mobile app, you fully agree to be bound by these terms.

Betija is an online gaming and Sports Betting platform operating under an international gaming license. Our services are available only in regions where online gaming is legally permitted.

Betija reserves the right to modify, amend, or update these terms and conditions at any time. Users will be informed via the app or email when changes are made. Continued use of the platform after any update will be considered acceptance of the revised terms.

2Account Registration & Verification

The following conditions must be met to open an account on Betija:

• The applicant must be at least 18 years of age.
• Only one account may be created per person.
• All information provided during registration must be accurate and truthful.
• Identity verification (KYC) must be completed using a national ID or passport.
• Keeping your account password secure is entirely the user's responsibility.
• Using another person's account or allowing others to use your account is prohibited.

Betija may request additional verification information at any time and reserves the right to temporarily or permanently suspend an account until satisfactory information is provided.

3Betting rules

The following rules apply to participation in Sports Betting and casino games on Betija:

• Once confirmed, a bet cannot be changed or cancelled — except in limited circumstances.
• Bet odds are set by Betija and are subject to change at any time.
• If an event is cancelled, the stake for that bet will be refunded.
• Betija reserves the right to void any bet placed at incorrect odds due to a technical error.
• Arbitrage betting — placing bets on both sides of the same event — is prohibited.
• Live betting outcomes are determined in accordance with the official rules of the relevant sport.

All casino and slots games on Betija use certified Random Number Generator (RNG) technology. Every game outcome is completely random and free from any external influence.

4Deposits & Withdrawals

The following rules apply to all financial transactions on Betija:

• A minimum deposit amount applies and may vary depending on the payment method.
• Withdrawals are only available from verified (KYC-completed) accounts.
• Withdrawals can only be made to the same payment method used for the original deposit.
• Betija may request additional verification for suspicious transactions.
• Cases involving money laundering or fraudulent transactions will be reported to the relevant authorities.
• An inactivity fee may apply if an account remains dormant beyond a specified period.

5Bonus & promotion terms and conditions

Betija offers a variety of bonuses and promotions. The following terms apply to their use:

• Each bonus has its own wagering requirements, which are stated in the bonus offer.
• Withdrawals from bonus funds are not permitted until all wagering requirements have been met.
• Wagering with bonus balance may be restricted to specific games.
• The same bonus cannot be claimed more than once or across multiple accounts.
• Betija reserves the right to void bonuses in cases of suspected misuse.
• Winnings from free bets are subject to specific conditions before they are credited to your cash balance.

6Prohibited Activities

The following activities are strictly prohibited on the Betija platform:

• Creating multiple accounts under the same identity.
• Registering with a false identity or providing fraudulent information.
• Using betting or gaming software, bots, or automation tools.
• Attempting to gain unauthorized access to another user's account.
• Any attempt to compromise the security of the platform.
• Match fixing or insider-advantage betting.
• Using funds from money laundering or illegal sources.
• Playing on behalf of minors or assisting them in creating an account.

7Account Suspension & Closure

Betija reserves the right to temporarily or permanently close an account in the following circumstances:

• If evidence of a terms violation is found.
• In cases of suspicious or fraudulent activity.
• Failure to submit the requested verification information within the specified timeframe.
• At the direction of a regulatory authority.

Users may close their account at any time. Before closure, you will be given the opportunity to withdraw any verified balance.

8Responsible Gaming

Betija takes responsible gaming seriously. We believe gaming should always remain a form of entertainment.

• Users can set their own deposit limits, session timers, and loss limits.
• Gaming can be suspended for a set period using the self-exclusion option.
• Betija monitors for suspicious gaming activity and will notify the relevant user when such behavior is detected.
• To learn more about problem gaming, visit our Responsible Gaming See page.

9Privacy & Data Protection

Betija is committed to protecting users' personal data. Our data protection policy is as follows:

• All personal data is stored with 256-bit SSL encryption.
• Your data is not sold to third parties or used for advertising purposes.
• Information may be disclosed to authorities where required by legal obligation.
• Our full privacy policy On the Privacy Policy page Available.

10Dispute resolution

Betija is committed to resolving all user complaints promptly and fairly.

For any disputes or complaints, contact Betija's customer support team first — via live chat or email. Most issues are resolved within 24-48 hours.

If a matter cannot be resolved through customer support, you may escalate a complaint to Betija's licensing authority. We agree to neutral third-party arbitration for all disputes.

11Terms update policy

Betija reserves the right to update these terms and conditions at any time. Users will be notified at least 7 days in advance of any major changes.

Continued use of the platform after the updated terms take effect will be considered acceptance of the new terms. Users who do not agree to the new terms may close their account.

12Contact

For any questions or complaints about our terms and conditions, please contact Betija's customer support team:

• Live chat: Click the chat icon on the website or app (available 24/7)
• Email: [email protected]
• For answers to common questions, FAQ Page View

Betija operates with full transparency and with users' best interests in mind. If any part of our terms is unclear, contact customer support and we will explain it to you in plain language.